🔒 Responsible Gambling

Play responsibly and enjoy yourself with e92pro

Gambling is entertainment. e92pro provides tools and guidance so players can stay in control, and only players aged 21+ are allowed to play.

Gambling should be seen as entertainment that fits your life, not something that disrupts it. At e92pro, player well-being, financial safety, and enjoyment come first. Gambling is a leisure activity — it is not a source of income. We provide tools and information so players can stay in control.

Responsible Gambling Policies

21+ Age Restriction

Only players aged 21 and above may open an account and play at e92pro. This is a strict policy in line with applicable laws, put in place to protect minors.

Deposit Limits

Set a daily, weekly, or monthly deposit limit that matches your budget. This tool helps ensure you only play with what you can afford.

Time-Out

When you want a short break from gambling, use the time-out tool to pause your account for a few days or longer. During this period, access to your account will be suspended.

Self-Exclusion

If gambling is becoming a problem, you can submit a self-exclusion request to close your account for an extended period.

Session Time Limit

You can set how long you want to play in a single day. When the limit is reached, you will receive a reminder and playing will be blocked.

24/7 Support Available

If you are experiencing gambling-related issues, contact the e92pro support team in Burmese via 24/7 Live Chat at any time. Help is available whenever you need it.

Warning Signs of Problem Gambling

If you notice any of the following signs, it is time to reconsider your approach to gambling.

  • You keep feeling the urge to carry on playing in order to win back money you have lost.
  • Spending money on gambling is cutting into your daily essentials such as medicine, school fees, or food.
  • You feel like you have to hide your gambling and are not being honest with family and friends.
  • You feel like you are relying on gambling to escape problems such as financial stress or exhaustion.
  • If you cannot play, you feel irritable, cannot sleep, or feel unsettled.
  • You set a time limit for playing but end up continuing without being able to stop.
  • You notice that gambling is having a negative effect on your work, studies, or family relationships.

Steps you need to take to protect yourself

01

Set a budget in advance

Decide how much you will spend before you log in. Only play with money you can afford to lose — never play with income you need.

02

Track your playing time

Set a time limit with a clock reminder and balance gambling with other leisure activities. Remember that gambling should not be the only thing in your life.

03

Use self-control tools

Check the deposit limits and time-out tools in your account. If you need to exclude yourself, contact e92pro via live chat.

04

Seek help

If you feel that gambling is becoming a problem, contact the e92pro support team or talk openly with family and friends.

e92pro's Commitment and Responsibility

e92pro values players' safety and wellbeing above profits and rewards. All financial transactions are protected with SSL encryption and fair play is always upheld.

We protect players in the following ways — 21+ age verification to prevent minors from playing, respecting players' personal decisions by keeping limits in place, and proactive alerts — if we notice unusual playing behaviour from a player, we will reach out.

Under our privacy policy, players' gaming records are kept securely and are never sold or shared with any third party.

When making gambling decisions, you should not play under financial pressure, or while feeling sad or angry. In these situations, take a break from gambling and only return when you are calm.

We're always here

You can reach the e92pro support team in Burmese 24/7 via Live Chat or by email at [email protected]. Feel free to ask about any gambling-related issues and we will do our best to help.

How to keep balance in life while gambling

To keep a healthy relationship with gambling, you also need to look after other areas of your life — family time, health, and social relationships. If you feel gambling is having a negative effect on these areas, it is time to review your gambling habits.

Good habits

  • Play with a set budget
  • Play for entertainment only
  • Set a time limit before playing
  • Accept that losses can happen

Habits to avoid

  • Gambling to chase losses
  • Playing with borrowed money
  • Playing when under pressure
  • Believing gambling is the only way to feel better

21+ Only Fair Play SSL Secure 24/7 Support

What you should know about responsible gambling

You can request self-exclusion through e92pro's 24/7 Live Chat. Tell the support team how long you want to be excluded, and they will take care of it. During that period, you will not be able to log in or play on your account.

Requests to increase a limit are reviewed before approval. However, requests to lower a limit are actioned immediately — this is a policy designed to protect players.

When the time-out period ends, your account will only reopen if you request it yourself. It does not reopen automatically — this way you return to play on your own terms.

Log in to your e92pro account and go to the "History" section to see your full game history. Reviewing it helps you assess your own playing habits.

If unusual patterns are spotted when reviewing a player's activity, e92pro will reach out and encourage the player to use responsible gambling tools. We do this openly and put player well-being first.

Recreational gambling means playing within a set budget and understanding upfront that losses can happen. Problem gambling means playing under financial pressure with the aim of recovering losses or chasing profit. If you recognise the second pattern, stop playing right away and seek help.

Gamble responsibly and enjoy yourself

Have questions about gambling? Check our FAQ or browse our games — you can play safely at e92pro.